Cancellation policy
Purchase Options Cancellation Policy
At BESIDE Media, we are committed to providing you with a smooth and worry-free shopping experience. However, if you need to cancel your order or modify your purchase options, please review our cancellation policy below.
1. Order Cancellation
Order cancellations are possible only if your order has not yet been shipped. If you wish to cancel your order, please contact us as soon as possible at info@besidemagazine.com with your order number. We will do our best to accommodate your request before shipment.
2. Order Modifications
If you wish to modify your order (change an item, update the shipping address, etc.), please contact us immediately after placing your order. Once your order has been shipped, we will no longer be able to make changes.
3. Shipped Orders
Once your order has been shipped, it will no longer be possible to cancel or modify it. In this case, we invite you to review our Return and Refund Policy for instructions on how to return your product after you have received it.
4. Promotional Items
Please note that items purchased during special promotions or final sales are not eligible for cancellation.